DATA PRIVACY STATEMENT

The following data protection declaration applies to the use of our online offer www.thera-mon.com (hereinafter “website”).
We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the GDPR.

Responsible

The person responsible for the collection, processing and use of your personal data in the sense of Art. 4 No. 7 GDPR is
MC Technology Gmbh, Schmiedberg 10, A-4483 Hargelsberg; phone: +43 7225 20522 mail: info@thera-mon.com
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection provisions in whole or for individual measures, you can address your objection to the person responsible.
You can save and print this data protection declaration at any time.

General purposes of processing

We use personal data for the purpose of operating the website.

What data we use and why

Hosting

The hosting services used by us serve the provision of the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services as well as technical maintenance services which we use for the purpose of operating the website.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website in accordance with Art. 6 Para. 1 S. 1 f) GDPR in connection with Art. 28 GDPR.

Access data and range measurement

We collect information about you when you use this website. We automatically collect information about your usage patterns and your interaction with us, and we register information about your computer or mobile device. We collect, store and use data about each access to our website (so-called server log files). This includes access data:
Name and URL of the retrieved file
Date and time of retrieval
transferred data volume
Message about successful retrieval (HTTP response code)
Browser type and browser version
operating system
Referer URL (i.e. the previously visited page)
Websites accessed by the user’s system through our website
Internet service provider of the user
IP address and the requesting provider
We use this log data without allocation to your person or other profiling for statistical evaluations for the purpose of operating, security and optimisation of our website, but also for anonymous recording of the number of visitors to our website (traffic) and for the scope and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. This information enables us to provide personalized and location-based content and analyze traffic, troubleshoot and correct errors, and improve our services.
This is also our legitimate interest pursuant to Art. 6 Para. 1 S. 1 f) GDPR.
We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use on the basis of concrete indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of services or the billing of a service, e.g. if you use one of our offers. After the order process has been aborted or after payment has been received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have the concrete suspicion of a criminal offence in connection with the use of our website. We also store the date of your last visit as part of your account (e.g. when registering, logging in, clicking links, etc.).

This website uses Matomo, a self-hosted software to collect anonymous usage data for this website.

Matomo processes the following data: Cookies, Anonymous IP Addresses, Date and Time, Title and Url of the page accessed, Url of the previous page (if this is allowed), Screen Resolution, Local Time, Files clicked and downloaded, External Links, Duration of page view, Country Region City (with low accuracy due to IP address), Main Browser Language, Browser User Agent, Interaction with forms (but not their content).

Opt-out complete; your visits to this website will not be recorded by the Web Analytics tool. Note that if you clear your cookies, delete the opt-out cookie, or if you change computers or Web browsers, you will need to perform the opt-out procedure again.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

You are not opted out. Uncheck this box to opt-out. You are currently opted out. Check this box to opt-in.

The tracking opt-out feature requires cookies to be enabled.

Alternatively, most modern browsers have a so-called “Do Not Track”
option, which tells websites not to track your user activities. Matomo
respects this option.

Data for the fulfilment of our contractual obligations

We process personal data that we need to fulfil our contractual obligations, such as name, address, e-mail address, products ordered, invoice and payment data. The collection of this data is necessary for the conclusion of the contract.
The data will be deleted after the warranty periods and statutory retention periods have expired. Data linked to a user account (see below) will in any case be retained for the duration of the account’s management.
The legal basis for the processing of this data is Art. 6 Para. 1 S. 1 b) GDPR, because this data is required so that we can fulfil our contractual obligations towards you.

E-mail contact

If you contact us (e.g. via contact form or e-mail), we will process your details to process the enquiry and in the event that follow-up questions arise.
If the data processing is carried out to carry out pre-contractual measures, which take place at your request, or, if you are already our customer, to carry out the contract, the legal basis for this data processing is Art. 6 Para. 1 S. 1 b) GDPR.
We only process further personal data if you consent to this (Art. 6 Para. 1 S. 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 Para. 1 S. 1 f) GDPR). A legitimate interest lies, for example, in replying to your e-mail.

Online Order/Quote/Support Forms

If you fill out our online order or quote form, we will use your data to generate a quote for you or to process your order. We will not use your data for marketing purposes. In principle your data will only be used within our company.  In the event of an order, we might involve third parties only to the extent that is necessary to perform the requested service (e.g. logistics service providers).

If you contact us via our support form, we will assume you already are a customer of ours. If you contact us via the Support Form, we will use your details to help your with our products and to respond to your support request.

Storage time

Unless specifically stated, we will only store personal data for as long as is necessary to fulfill the purposes for which it was collected.
In some cases, the law provides for the retention of personal data, for example in tax or commercial law. In these cases, the data is only stored by us for these legal purposes, but is not processed elsewhere and deleted after the legal retention period has expired.

Your rights as data subject of the data processing

Under the applicable laws, you have various rights with respect to your personal information. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address given in paragraph 1.
Below you will find an overview of your rights.

Right to confirmation and information

You have the right to clear information about the processing of your personal data.
In detail:
You have the right at any time to receive confirmation from us as to whether or not your personal data is being processed. If this is the case, you have the right to request from us free information about the personal data stored about you together with a copy of this data. Furthermore, you have the right to the following information:
1. the processing purposes;
2. the categories of personal data processed;
3. the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
4. if possible, the envisaged duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration;
5. the existence of a right to have personal data concerning you rectified or erased or to have the processing limited by the controller or to object to such processing;
6. the existence of a right of appeal to a supervisory authority;
7. if the personal data is not collected from you, all available information about the origin of the data;
8. the existence of automated decision-making including profiling in accordance with Art. 22 (1) and (4) GDPRand – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing for you.
If personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate guarantees pursuant to Art. 46 DSGVO in connection with the transfer.

Right to rectification

You have the right to demand that we correct and, if necessary, complete any personal data concerning you.
In detail:
You have the right to demand from us immediately the correction of incorrect personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.

Right to deletion (“right to be forgotten”)

In a number of cases, we may be required to delete personal information about you.
In detail:
Pursuant to Art. 17 (1) GDPR, you have the right to demand that we delete personal data concerning you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:
Personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
2. you revoke your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR, and there is no other legal basis for the processing.
You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR.
4 Personal data have been processed unlawfully.
5. the deletion of personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.
The personal data were collected in relation to services offered by the information society pursuant to Art. 8 para. 1 GDPR.
If we have made the personal data public and we are obliged to delete them in accordance with Art. 17 para. 1 GDPR, we shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data.

Right to limitation of processing

In a number of cases, you are entitled to request from us a restriction on the processing of your personal data.

Right to data transferability

You have the right to receive, transmit or have us transmit machine-readable personal data concerning you.
In detail:
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer this data to another responsible person without our obstruction, provided that
1. the processing is based on a consent pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR or on a contract pursuant to Art. 6 para. 1 sentence 1 b) GDPR and
2. the processing is carried out by automated means.
When exercising your right to data transfer in accordance with paragraph 1, you have the right to obtain that the personal data is transferred directly by us to another responsible person, insofar as this is technically feasible.

Right of objection

You also have the right to object to the lawful processing of your personal data by us if this is justified by your particular situation and if our interests in the processing do not outweigh ours.
In detail:
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you on the basis of Art. 6 Para. 1 S. 1 e) or f) GDPR; this also applies to profiling based on these provisions. We no longer process personal data unless we can prove compelling reasons for the processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.
If personal data is processed by us for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling, insofar as it is connected with such direct advertising.
You have the right to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR for reasons arising from your particular situation, unless such processing is necessary for the performance of a task in the public interest.

Automated decisions including profiling

You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you.
There will be no automated decision-making based on the personal data collected.